Website Development
Professional, responsive websites that showcase your brand
App Development
Custom web and mobile applications for your business
IT
Support
Comprehensive IT support and maintenance services
AI Automation
Intelligent AI solutions to streamline your business processes
Website Development Includes:
- A fully custom-designed website that communicates the brand's identity
- A well-planned structure featuring essential pages
- Responsive design for all devices
- Standard SEO optimization, meta tags, and image optimization
- Fast loading times and mobile-first approach
- Monthly hosting, maintenance, backups, and security updates included
App Development Includes:
- Custom web or mobile application development
- Native iOS or Android app development (Cross-platform development available)
- Custom UI/UX design aligned with brand identity
- Secure authentication and role-based access control
- Comprehensive testing and deployment
- Monthly hosting, maintenance, backups, and security updates included
AI Automation Includes:
- Intelligent data processing and analysis systems
- Automated workflow optimization and task automation
- Machine learning models for predictive analytics
- Natural language processing for document analysis
- Custom AI agents for business process automation
- Integration with existing systems and APIs
- Real-time monitoring and performance analytics
- Scalable cloud-based AI infrastructure
IT Support Includes:
- 24/7 system monitoring and proactive maintenance
- Regular security updates and patch management
- Remote technical support and troubleshooting
- Network infrastructure setup and optimization
- Data backup and disaster recovery solutions
- Hardware and software procurement assistance
- User training and documentation
- Performance optimization and system upgrades
Terms & Conditions
1. Definitions & Service Agreement
FringeNet Ltd ("FringeNet", "we", "us", "our") is a Private Limited Company (Company Number: 745459) registered in Ireland. This agreement constitutes a legally binding contract between FringeNet and the Client ("you", "your") for the provision of custom software development services. All solutions are custom-developed from scratch without the use of pre-built templates, ensuring unique functionality that meets your specific business requirements.
2. Project Timeline & Deliverables
Project timelines, specific deliverables, and key milestones will be clearly outlined in your individual contract. Minor adjustments that do not affect the overall design or agreed project timeline are included in the initial scope. Significant scope changes or requests beyond the agreed deliverables will require a formal change order.
3. Intellectual Property & Licensing
FringeNet retains ownership rights of all developed software while granting you a perpetual license for your specific implementation. Third-party software usage will be clearly documented in the codebase's licensing file. You maintain the right to migrate to an alternative hosting provider, with our full support in the transition process.
4. Hosting & Service Level Agreement
We guarantee a minimum 97% uptime for all services, with a proven track record of achieving 99.5%. Response time for critical issues during business hours (8am-6pm) is guaranteed within 2 hours, with typical response times of 30 minutes. All data is hosted exclusively within the EU. The minimum contract duration for hosting and maintenance services is 12 months.
5. Payment Terms
Our payment structure requires 30% upfront, 30% at mid-project milestone, and 40% upon final delivery. Late payments will result in project delays or service suspension following notification. Emergency support outside business hours is subject to contract-specific terms.
6. Data Protection & GDPR Compliance
FringeNet acts as a data processor, while you (the Client) are the data controller. We maintain a 30-day data retention policy for backups. In the event of a data breach, we will notify you immediately and support the investigation and documentation process. As the controller, you are responsible for notifying affected parties. All data is stored exclusively within EU jurisdiction.
7. Maintenance & Support
Our comprehensive maintenance packages include daily automated backups, routine security updates, and 24/7 monitoring. Support services include bug fixes, security patches, and system updates. All maintenance activities are scheduled to minimize service disruption, with critical updates communicated in advance.
8. Termination & Liability
Either party may terminate this agreement with written notice as specified in your individual contract. Upon termination, we will assist in the orderly transfer of services to your chosen provider. Our liability is limited to the total amount paid for the services. Force majeure conditions are covered under Irish law.